CHOOSE THE RIGHT PACKAGE
When choosing a package, it's important to choose one that offers the speed you require to handle your expected usage level as well as one with a suitable data cap.
WHAT IS A DATA CAP?
Data Cap's are a limit on the amount of data you can download and upload from the internet.
In much the same way a phone company charges you by the number of minutes you use their service, we charge you by the amount of data passing through your connection.
Each time you browse the internet, read an email, make a skype call or download a song, this results in your request data being 'uploaded' and your requested item being 'downloaded' to your computer.
HOW DO I CHOOSE THE RIGHT DATA CAP?
The amount of data you require will depend the types of things you want to do on the internet.
If you only want to browse a few web pages and read a few emails you may only need a few hundred megabytes (MB). If you wanted to browse the internet, check email, make a few skype calls and download a little bit of music then a couple of gigabytes (GB or 1000 MB) would suit.
If you're a heavy internet user, downloading and watching movies, downloading many songs or uploading lots of content to social networks you'll need one of the larger data cap plans.
WHAT IF I EXCEED MY DATA CAP?
If you're using a 'Pre-Paid Card' or 'Pre-Paid Ticket'; or you're on a 'Fixed Subscription', then you don't need to worry about excess data charges.
Pre-Paid Cards and Tickets will simply 'expire' when the data allowance has been fully used.
Fixed Subscriptions will still allow you to use the internet but your connection speed will be reduced until your next monthly billing cycle. If your data allowance is used during a month but you need additional full-speed access, through the Customer Portal you have the option to buy additional 'Full-Speed Data' for fixed price.
If you're using a 'Standard Subscriptions', when your data allowance is fully used you will begin to accrue 'excess' data charges. These excess charges vary depending on the level of your subscription and they are due and payable before your next subscription period.
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PERSONAL PACKAGES
If you're wanting internet for yours or your families use, choose one of the categories below that suites the type of service you're looking for.
BUSINESS PACKAGES
Getting your business online can be as simple as choosing one of the categories below that best describes the service you need.
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QUICK SUMMARY
Telsat Broadband's packages are designed to provide our customers with what they want for a price they can afford.
Here are some quick point about how our packages structured.
- Packages are based on actual usage; so you only pay for what you use.
- Your login is portable, you can login at any Telsat Broadband point of presence1.
- Subscription accounts can support multiple logins2.
- All packages are available WITHOUT a contract.
1 Depending on the number of simultaneous logins enabled on your package, logging on in another location will log-off any previous sessions.
2 Multiple logins are charged at an additional 1,000vt per month per additional login.
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